Lyssna, founded in 2008 and headquartered in Australia, operates as a remote-first company serving a global user base. The firm provides a unified platform for user research, consolidating usability testing, surveys, interviews, and participant recruitment into a single tool. This integrated approach is designed to support teams in making evidence-based product decisions.
The platform's suite of research methods includes prototype testing, card sorting, preference testing, and facilitated user interviews. Its scale is notable: the service is used by over 320,000 designers, marketers, researchers, and product leaders, and it grants access to a panel of more than 690,000 verified research participants.
Lyssna's operational culture emphasizes collaboration, transparency, and inclusivity, with a stated focus on understanding human experiences and behaviors. The company's remote-first structure reflects its geographic flexibility, though its formal headquarters remain in Australia.
